You may give your opinion about your stay with us on our website. Your opinion about OSTROVA spa hotel is of great importance for us since it serves as guidelines to improve the level of the services we offer. Here you may express your gratitude or claims concerning the staff performance.
The feedback will be useful for those who are just going to visit Sochi spa hotel. This information will help receive the most comprehensive notion about recreation in our hotel.
We were staying in the hotel in April, 2013 with my son, 3 y.o. We liked everything, the hotel is excellent, one of the best we have ever been to, the staff is very polite and careful, the restaurant is appalling, although I don't like buffet meals too much, here everything was on the highest level! Excellent spa center, we have highly appreciated all spa procedures we've experienced!!!!
We enjoyed our stay in Ostrova hotel from 10 through 16 November. Despite a problem with the climate control heating system (which was subsequently eliminated) the administration immediately provided us with a better suite. Special thanks to administrator Anastasia. The service and meals are on a high level, recreation in mid season has its advantages as there are no crowds, and the thermal complex and the swimming pool provide good relaxation. We were staying in the hotel for the second time, and we'd like to come for the third. We wish you success and flourishing, let the sun shine above OSTROVA hotel more frequently!